Our products are priced competitively and shipped quickly. You will find our customer service representatives to be friendly, knowledgeable and genuinely concerned that your shopping experience be easy and enjoyable. If there is anything that we can do to improve your shopping experience please call or email us with your suggestions.
Your satisfaction is 100% guaranteed. Return any unsatisfactory item within 30 days for exchange or refund to your credit card.
Your privacy is important to us. We do not share our customers names, addresses or email addresses. We appreciate your business.
Most orders ship out via UPS the same or next business day. Receive free shipping via UPS Ground on orders of $150 or more.
Ordering over the internet is safe, easy, and secure. When you order from Distinctive Decor, you connect with our secure server which protects your credit card and personal information. Shortly after placing your order you will receive an email confirmation of the order.
Prefer to call? Call 1-866-963-3267. Our phone hours are Monday - Friday 8 AM - 5 PM CST (except for major national holidays). Voice Mail messages are accepted 24 hours each day, seven days each week. (Se habla Espanol - Ask for Maria.) Our fax number is 1-580-252-0744.
