The Metropolitan Tea Company's mission statement is: "To give people an unparalleled tea experience." The Metropolitan Tea Company serves as tea manufacturer, importer, dealer, and packer and is highly concerned with environmental awareness and ethical standards in tea production. Tea that the Metropolitan Tea Company uses is produced on tea gardens that conform to the lowest MRL (minimum residue levels) for approved agricultural inputs for tea. Metropolitan Tea insists that its tea estates or tea gardens follow above average labor practices and have policies in place for the welfare of its employees and conduct themselves in an ethical and socially responsible manner.