We are thrilled that you have chosen to shop with us today. We hope our unique and expressive pieces of decor will enhance your home for many years to come and let your personality shine through.
Wishing you nothing but the best,
Leigh & Marcus
Distinctive Decor was not started with the theory that "home" is simply a place to eat and sleep, confined by 4 walls. "Home" is not merely a destination or spot on the map. No, we believe that "home" is place where laughter is amplified around a dinner table. It's where parents find joy in preparing a hot meal for their family and making sure that each room is warm and welcoming. "Home" is the place where family gathers and love lives.
We understand that a home is much more than a house; that's why in 1999, we started this business. In 2003, in the quaint town of Duncan, Oklahoma, Distinctive Decor planted its roots on Main street. Since then, the retail store has bloomed to become a 17,000 square foot retail showroom, warehouse, and call center. Today, Distinctive Decor thrives through our online store as well.
While we work with many savvy and sophisticated interior designers and consumers-- who design, furnish or accent hotels, casinos, restaurants, offices, yachts, jets and/or private homes-- we remain true to our roots by maintaining our identity as a home-goods vendor for individuals like you, looking to transform their house into a home.
Distinctive Decor is not your average-Joe home-goods store. We don't sell just anything; we've scoured the world looking for rare and unique pieces to add to our inventory. Each item has been hand selected with you in mind. Your home should make a statement and express who you are. That's why we stock creative items that are made with passion by highly skilled artisans. It is our hope that the pieces we bring from their creative minds and hands will inspire and enhance your lifestyle, as they have ours. We offer a wide variety of dinnerware, tea & coffee wares, kitchen wares, home accents and collectibles from established brands as well as contemporary and up-and-coming designers. Our products are priced competitively and shipped quickly.
As an authorized dealer of all product lines that we carry, quality is something that is never compromised. We feel so strongly about this key principle that we offer a 100% Satisfaction Guarantee. If you're not completely satisfied with your purchase, please contact us so we can make it right.
Toll Free: 1-866-96-DECOR (1-866-963-3267)
Address: 901 W. Main St. - Duncan, OK 73533
Post Office Box: PO Box 957 - Duncan, OK 73534
All of us at Distinctive Decor are so grateful for the opportunities we've received, including being featured in some amazing publications:
How soon will you ship my order?
Orders are processed from 8:00 am to 1:00 pm CST each business day. Orders placed before 1:00 pm M-F generally leave our warehouse the same or next business day. If something is not in stock we will email you. Backorder times vary by manufacturer, but generally do not exceed 14 days. Some items are shipped directly from the manufacturers. These orders generally ship within 1 - 5 business days.
How will you ship my order and how can I track my package?
We ship via standard orders via UPS Ground or UPS/USPS Surepost. Delivery via standard methods typically takes 2-10 business days. UPS 3 Day, 2 Day and Overnight service is also available. You will receive an email with the UPS tracking information for your shipment the afternoon it leaves our warehouse. Please visit our shipping page for shipping rates and additional shipping information: http://www.distinctive-decor.com/shipping-info.html
Will sales tax be added to my order?
Sales tax is only added to orders shipped within the state of Oklahoma. Our local sales tax rate is 8.7%.
What if I want to return an item?
We are confident that you will be pleased with our merchandise, but if you are not satisfied with your purchases for any reason, all non-perishable items may be returned within 30 days for an exchange or refund. This return period is extended during the holiday season. All items ordered between November 15th and December 25th can be returned by January 31st. Please email us
to let us know that you will be returning an item, and make sure to pack all returns carefully (preferably in original packaging) and include your order number. We will issue a credit to your credit card for the merchandise returned unless you request a different form of compensation. If you received free shipping for your order the actual shipping costs will be deducted from your credit amount. A 10% restocking fee will be charged for all returns of $500 or more. Please note that it is the purchaser's responsibility to ensure goods are packed adequately to avoid damage in transit. Please make sure to insure the package with the carrier for your protection. Returns must be received in new condition. In the event of breakage, no credit will be issued.
What if my order arrives damaged?
We pack all orders very carefully, but occasionally damage occurs during transit. If your merchandise arrives damaged please call or email us
immediately. We will report the damage to UPS and send a replacement item as soon as possible. Please do not discard the damaged item(s) or the packaging materials for at least 7 business days from the time you report the damage. UPS may decide to pickup the package or may contact you to set up an appointment to inspect the damaged merchandise during this time.
Do you ship internationally?
Yes, we are able to ship to over 200 countries and APO and FPO addresses. Simply put any items you wish to purchase in your shopping cart. You may pay with international credit cards, PayPal, or bank wire transfers.
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